Commercial Governance

Terms of Service & Studio Agreements

Effective Date: November 9, 2026 • Creative Commerce OS Directives

1. Agreement to Terms

By commissioning creative packages via the Package Builder, accepting a formal Quotation, or logging into the Client Workspace, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or organization, you represent that you hold proper signing authority.

2. Quotation Gating & Authoritative Pricing

Studio pricing is calculated authoritatively on our secure servers. Self-service checkout is available for standard configurations up to 5 services or ৳150,000 BDT / $1,250 USD. Orders exceeding these bounds or containing custom enterprise scopes require a Formal Quotation issued by our Production Desk.

Issued quotes remain valid for 14 calendar days from the timestamp of issue.

3. Creative Production & Milestones

Production commences immediately upon verified receipt of payment or initial deposit and submission of the required Project Onboarding Brief. Production timelines are measured in business days (Sunday–Thursday for BDT operations, Monday–Friday for international accounts).

4. Rush Delivery Protocol

When Rush Delivery is selected (35% priority surcharge), our studio reserves dedicated senior design sprints and expedites delivery by 40–50%. The client agrees to provide feedback on milestone reviews within 24 hours to maintain the expedited production schedule.

5. Delivery & Archival

Deliverables are deemed accepted upon client clicking "Approve & Finalize" in the workspace or 10 business days after milestone submission if no feedback is provided. Approved assets are packaged into master ZIP archives containing vector SVGs, high-resolution renders, and license agreements.