Privacy & Data Governance Policy

1. Operational Scope & Overview

Freakin's Studio ("Studio", "we", "us", "our") provides high-velocity creative production, brand systems engineering, 3D kinetic visuals, and full-stack marketing platforms. This policy governs how our Creative Commerce OS processes client identity, proprietary briefing tokens, uploaded vector and raster source files, and checkout transaction identifiers.

2. Creative Assets & Confidentiality

All creative source material, raw footage, 3D assets, Figma prototypes, and strategic briefs provided during the project onboarding and revision cycles remain your exclusive intellectual property and confidential material.

• Production assets are stored in isolated tenant object storage with cryptographic Row Level Security (RLS).
• Files are never ingested into public foundational AI training datasets.
• Designers and engineers access files under mutual non-disclosure obligations.

3. Payment & Transaction Security

We do not store or process raw credit card numbers or mobile banking PINs on our servers. All transactions are processed through certified merchant gateways:

• bKash Merchant Pay (PGW API with TLS 1.3 encryption and OTP verification).
• Stripe Payments (PCI-DSS Level 1 compliant tokenized card processing).

4. Data Retention & Archival

Approved project deliverables remain accessible in your Client Workspace for a minimum of 365 days following project closure. Automated ZIP packaging allows clients to download complete source manifests at any time.

5. Contact & Privacy Officer

For data export requests, non-disclosure agreement execution, or deletion inquiries, contact our Studio Data Officer at privacy@freakinstudio.com.